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Organizations today rely on third-party relationships to achieve their mission. Sourcing strategies emphasize the development and maintenance of strategic partnerships to support non-core business competencies. We believe these relationships must be based on value, mutual respect and trust, and not solely on price. Building solid relationships begins with building a specific approach for our client to select and contract with a service provider. For this reason, The W Group employs a process that encourages service provider interaction with the client and focuses on overall business value, not rote completion of prescribed RFP matrices.
A small team of The W Group’s experienced advisors leads the client’s team through a pragmatic approach that emphasizes clear objectives, requirements, and evaluation criteria. Our analysts perform a detailed cost analysis that maps to market metrics and allows our client to establish a cost baseline that can accurately measure potential savings. In defining requirements, we review business strategies for impact on IT and seek transformational opportunities—we do not simply define the current environment.
Throughout the process, collaborative design sessions allow for service provider creativity and help the client to evaluate how the service provider works and what type of partnership would be established.
In negotiations, The W Group approach is firm, fair and professional. Our negotiations ensure the development of sound, lasting agreements that anticipate business change and create business value without sacrificing the relationship through antagonistic tactics. Realizing many relationships are strained by poor initial service transitions, The W Group also works with clients to ensure the appropriate level of planning and risk mitigation to avoid pitfalls and achieve a transition that is transparent to the business.
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