Disruptive trends are transforming the role of IT. The shift of IT decisions to business units and the pervasiveness of new service delivery models such as cloud and automation are all driving organizations towards dramatically different IT strategies and operating models. IT’s new mandate is to operate a cost-effective IT organization that is focused on driving business value.
Consistent with this new focus, core IT systems will need to be modernized, digital channels will need to be enhanced and optimized, new data and analytical platforms must be developed that directly impact business results, and greater attention must be paid to the new, digitally enhanced customer experience. These new imperatives will challenge IT organizations that have been primarily focused on “keeping the lights on”.
WGroup consultants are well attuned to this shifting landscape and the challenges of balancing these new objectives with traditional IT performance and stability, and in fact have led and transformed many IT organizations personally. We advise our clients in the development of the right IT strategy for supporting the business, and our approach is tailored to each client’s unique business requirements, competitive environment, and technology needs.
Our development of IT Strategy is underpinned by a comprehensive evaluation of each company’s IT environment across 6 key dimensions:
Review effectiveness of mechanisms for ensuring IT strategies and priorities are aligned with the business and examine the strategic relevance of current in-flight projects
Assess IT processes for suitability, comprehensiveness, maturity, and efficiency, identifying process gaps and redundancies against future-state requirements
Determine suitability, scalability, cost, risk and security by comparing applications and infrastructure portfolio and operations against industry best practices most relevant to each company’s strategy
Assess level of skills, capabilities, and appropriateness of organization structure
Evaluate balance between internal and external sourcing and assess value potential of leveraging 3rd parties and global service delivery models. Compare current practices with industry best practices and make strategic sourcing recommendations.
Perform detailed cost analysis across IT functions and activities. Compare staffing levels, internal labor costs and third party contracts and pricing against market benchmarks and make specific cost improvement recommendations
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