Cost & Run Optimization

Outsourcing Advisory

As IT and business processes shift to operating the organization as a service, it is important to consider what work is core competency, what must be internally delivered, and what work is more commoditized and may be delivered better by external suppliers. Optimizing run costs requires an evaluation of what work should get done, where it should get done, and who should do it. These questions often guide IT and business leaders to consider outsourcing—through managed services, staff augmentation, or shared services—so that service can be delivered at better quality, with greater speed, at lower cost.

WGroup has a core competency in advising clients in sourcing evaluations, transactions, and renewals. We believe that sourcing must not only provide cost efficiencies, but must modernize and transform the service delivery model to improve the agility and speed of IT-enabled business. Through a transformational approach to service delivery, we have delivered significant cost savings to our clients—an average of 49%. Our team is experienced in all facets of sourcing from strategy development, from vendor evaluation and selection to contracting and negotiation, transition management, supplier governance, and vendor management. We advise clients on first-time sourcing projects, contract renewals, and internal shared service functions.

  • Business process outsourcing (BPO)
  • Infrastructure service delivery
  • Help desk, service desk, and end-user services
  • Application maintenance and support
  • Application development
  • Network and telecommunications management
  • Managed services
  • Shared services
Contact us to learn more about our approach